Jim Roche Archives - AutoSuccessOnline
Xtime Unveils New Service Management Features to Maximize Customer Retention and Dealer Profits at NADA 2019

Released alongside these product developments will be Jim Roche’s second book, “Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service,” and the second phase of Cox Automotive’s 2018 Service Industry Study.

Podcast: Promoting Your Service Department

Jim Roche joins us to discuss how to promote your dealership’s service department and keep customers coming back.

Demystifying Marketing: Four Secrets to Successfully Sell Your Service Department

Don’t let marketing overwhelm you. These four surefire tactics will help you create messaging that brings in more customers; and more revenue.