Increasing New-Vehicle Inventory, Moderating Prices Boost Sales Satisfaction, J.D. Power Finds
More than one-third (34%) of EV buyers say dealers are not doing enough to make them feel comfortable with EV maintenance requirements and 11% are not comfortable with the EV charging process and options.
Action Needed to Keep Charging from Short Circuiting EV Purchase Consideration
J.D. Power study reveals that 26% of shoppers say they are “very likely” to consider purchasing an EV.
J.D. Power Valuation Services Intelligence Report
Those hoping for lower prices in the vehicle market will find no signs of help coming from improved new vehicle production during the next 12-18 months.
Aftermarket Service Providers Present Key Advantages
The study measures customer satisfaction with aftermarket service facilities, providing a numerical index ranking of the highest-performing facilities in the U.S. aftermarket.
J.D. Power Acquires We Predict Data and Predictive Analytics Business
We Predict’s software will be leveraged by J.D. Power to enhance its vehicle quality and dependability analytics, expand repair cost forecasting and provide critical valuation data.
Capitalizing on Lease End Journey Increases Recapture and Conquest Opportunities, J.D. Power Finds
Audi Financial Services and Ford Credit Rank Highest in Respective Segments .
Korean Auto Manufacturers Lead the Way in Vehicle Dependability, J.D. Power Finds
Korean auto brands Kia, Genesis and Hyundai earn three of the top four rankings in the newly redesigned J.D. Power 2022 U.S. Vehicle Dependability StudySM (VDS), released today. Buick and Toyota also make the list of the brands with the fewest reported problems after three years of ownership.
J.D. Power Acquires Leading Automotive Finance & Insurance Software Provider Superior Integrated Solutions/Darwin Automotive
Acquisition expand J.D. Power software and data offerings for automotive dealerships.
Service Depts. Make Best of Tough Situation, J.D. Power Finds
The study provides a numerical index ranking of the highest-performing automotive brands sold in the U.S.
Increase in Digital Automotive Retail Due to Pandemic Paves Way for New Normal, J.D. Power Finds
See how lasting effects of the pandemic will make it imperative for dealers to step up their digital offerings to remain competitive.
J.D. Power Collaborates with Notarize to Enable Fully Digital Purchase Experience
Remote online notarization to streamline touchless purchase of vehicles and more.
Reevoo and J.D. Power Combine Strengths to Lead Automotive Consumer Insights Space in the US
Customer evaluations for brands, vehicles and dealerships will be collected through digital platforms, providing content for publishing online by automotive manufacturers.
