More than one-third (34%) of EV buyers say dealers are not doing enough to make them feel comfortable with EV maintenance requirements and 11% are not comfortable with the EV charging process and options.
J.D. Power study reveals that 26% of shoppers say they are “very likely” to consider purchasing an EV.
Those hoping for lower prices in the vehicle market will find no signs of help coming from improved new vehicle production during the next 12-18 months.
The study measures customer satisfaction with aftermarket service facilities, providing a numerical index ranking of the highest-performing facilities in the U.S. aftermarket.
We Predict’s software will be leveraged by J.D. Power to enhance its vehicle quality and dependability analytics, expand repair cost forecasting and provide critical valuation data.
Audi Financial Services and Ford Credit Rank Highest in Respective Segments .
Korean auto brands Kia, Genesis and Hyundai earn three of the top four rankings in the newly redesigned J.D. Power 2022 U.S. Vehicle Dependability StudySM (VDS), released today. Buick and Toyota also make the list of the brands with the fewest reported problems after three years of ownership.
J.D. Power Acquires Leading Automotive Finance & Insurance Software Provider Superior Integrated Solutions/Darwin Automotive
Acquisition expand J.D. Power software and data offerings for automotive dealerships.
The study provides a numerical index ranking of the highest-performing automotive brands sold in the U.S.
See how lasting effects of the pandemic will make it imperative for dealers to step up their digital offerings to remain competitive.
Remote online notarization to streamline touchless purchase of vehicles and more.
Customer evaluations for brands, vehicles and dealerships will be collected through digital platforms, providing content for publishing online by automotive manufacturers.