So even though throughput is where you inevitably make the profit, poor cycle time is undoubtedly the biggest drag on your dealership. However, it doesn’t have to be.
Did someone say “sell more cars?” Isn’t it about time you get serious about service and start training your service customers?
DrivingLoyalty helps dealers build customer loyalty and boost retention from day one.
You must believe in the concept that 100 percent service absorption will put you on the road to having a record year. You then must transfer this attitude to your entire management team. Yes, I said entire management team — including those folks in the front end.