Leadership Podcast: Resources for Becoming a Better Leader
On this leadership podcast, we’ve returned to some of our past guests to get their thoughts on what resources they recommend to help others become better leaders.
Why Improved Customer Data Management Can’t Wait
Delays in deciding how to manage your customer information might lead to losing out on a good quote, or finding yourself understaffed at crunch time.
Walking the Tightrope: Conquering Daily Business Challenges
Sometimes we lose sight of the basics that are necessary to implement the finer points of leadership.
Podcast: Recall Strategies
Dan Beres, managing partner, Enterprise Services & Strategic Partnerships for Recall Masters, joins us to discuss recall strategies for the fixed ops department.
5 Ways to Accelerate Profits Through a Slowdown
You can’t afford to neglect fixed ops. Determine what your true profit potential is. This opportunity is waiting for you. It’s time to seize it.
The Overlooked Management Tool
For a myriad of reasons, many managers don’t hold regular staff meetings. Good staff meetings can focus a team, energize employees and engage them in ways ad-hoc interactions don’t.
Your Dealership’s Year in Review
Never allow your business to become stagnant or complacent with the things you accomplish, and make 2019 the year you set new, higher goals for success.
Podcast: Improving the Customer Experience
Aaron Burton, regional sales manager for KeyTrak, joins us to discuss improving the customer experience.
Podcast: Improving Lead Generation
James Klaus, vice president of sales for Dealer Teamwork, joins us to discuss processes and tactics dealers can use to improve their lead generation.
How ‘Sleepy’ Is Your Service Department?
After you check out your service department you will find the problem areas that need to be addressed and possibly form an action plan as to how you can make a difference in the upcoming months.
The Importance of Training Your Dealership Staff
Dealers receive little to no training even as compliance becomes more prominent for dealerships. Instead, the focus is on improving profit margins.
Auto/Mate Integrates DMS with Kimoby, Helping Dealers Improve Customer Communications and CSI Scores
Auto/Mate’s integration program, Open/Mate, is based on open standards, allowing third-party vendors to easily integrate with the DMS.
