Setting the Stage to Influence
Remember not only to practice the message that might address the customer’s concerns, but also how to best set the stage for your message to be heard.
Top Tips for 2023
F&I managers should familiarize themselves with vehicle options so they can effectively justify products based on its features.
Taking Control of Financing
It is in the dealership’s best interest to be proactive in addressing the customer’s understanding of auto loans and savings, and to clarify the benefits of financing through the dealership.
Overcoming Inventory Challenges in the Dealership
While many challenging factors are outside of a dealership’s control, here are some practices to keep in mind to sell from inventory and market to drive traffic.
Podcast: Mastering One-on-One Meetings
Effective tips from a seasoned trainer to help you best lead your F&I team.
Effective One-On-One Meetings
These meetings are designed to help team members take ownership of their results and create a plan for improvement.
Hiring & Employee Retention Practices for Modern Dealerships
As we look to grow the next generation of leaders, it’s clear the practices of the past will not attract the leadership of tomorrow.
Podcast: How to Level-Up Hiring Practices
Industry expert Laura Rowland explains why you should revamp your employee relations.
Avoiding the Pitfalls of Dealership Compliance
Here are some of the reasons your compliance program might not be working as well as it should be.
iA American Wins Seven 2022 Dealers’ Choice Awards
This is the first time iA American has won the top Diamond Awards for F&I Product Training and Service Training.
Reinsurance is simply a tool by which an insurance company can lawfully transfer underwriting profits to another company, the reinsurer.
Podcast: F&I Accuracy and Transparency
Tony Dupaquier of iA American Warranty Group discusses how accurate F&I information and transparency is beneficial.