Fixed Ops Archives - Page 6 of 6 - AutoSuccessOnline
Employee Retention Impacts Owner Retention

Something exciting is about to happen to your employee retention, which will result in ongoing owner retention.

The Future of Fixed Ops: DrivingLoyalty

DrivingLoyalty helps dealers build customer loyalty and boost retention from day one.

The Evolution of Fixed Ops Roles: How to Attract Top Talent

When most people think about a career as an auto technician, they might envision having a wrench in hand, rotating tires, changing oil and other perceived greasy tasks. While this might have been the case until a decade or so ago, fixed ops careers have evolved significantly.

Putting Fixed Ops Under the Sales Microscope

Measure their performance and hold them accountable for their performance just like you would the general sales manager — DAILY!

Traver Connect Announces the Release of its Fixed Ops Reputation Management Solution 

These reputation products aim to bolster review efforts for automotive service departments, which are typically outnumbered by sales department reviews. 

Looking to Drive More Fixed Ops Profits to Your Dealership? Focus on Your People Strategy

Your fixed ops department has the potential to be a major profit center for your dealership — and employees are your dealership’s main source of competitive advantage. By putting a great team in place, you can ensure your dealership secures more fixed ops business and remains successful in the event of a vehicle sales decline.

Sales Management Leads to Higher Service Absorption

It should be every dealer’s and fixed ops manager’s mission to put forward a plan to move aggressively toward achieving 100% service absorption.

Making Fixed Ops a Partner in Dealership Profitability

When a team understands the greater goal is to sell and service more cars, it helps to create a culture of working together for the good of the dealership.

Dominion Dealer Solutions Unveils State-of-the-Art Dealer Management System for Automotive Dealers

Dominion VUE is the only automotive DMS that allows Fixed Ops staff to complete full RO write-up, walk around, and closeout on a single tablet device.  The extensive Fixed Ops capabilities in Dominion VUE include service process tracking, electronic MPI, mobile pay, built-in two-way text and service menus.

Podcast: Fixed Ops and the Consumer

Don Shaffer of Motorcars Toyota speaks with us about fixed operations, its role in the overall dealership operation and ways to better serve customers.

Don Shaffer Podcast
Easing Recon Woes for Fixed Ops Directors

“We sometimes lose sight that used cars should be the most profitable department in the entire dealership. The reconditioning department can play a lesser or greater role in that outcome.”

Your Marketing Check Engine Light Is On: Three Strategies to Get on Top of Fixed Ops

“Hey Siri, where can I get an oil change?”
This type of search takes place more than one million times per month. In fact, according to Google Automotive Insights, service- and parts-related searches have increased by more than 400 percent over the past five years and now account for 28 percent of the total automotive search market.