Podcast: Mentoring Your Employees
Kimberly Cowen, the CEO of automotive marketing company Kymeera, discusses all things employee relations.
Executive Spotlight: Kymeera CEO Kimberly Cowan
An established industry leader offers thought-provoking insights on employee relations.
Dealership Turnover Is Too High and It’s Hurting Profitability
Employee turnover can be detrimental to a dealership … the Golden Handcuff method of employee retention helps companies keep their key players.
Why Aren’t There More Women in the Automotive Industry?
When female clients see a gender-balanced staff, they will be much more comfortable entering your store for new cars and service. They may even consider working in your store if they see other women taking advantage of your career opportunities.
The Power of Gratitude
Dealers often say their business would fail without their employees. But do their employees know that? Sometimes dealers and managers think they are communicating appreciation to their staff, but the sentiment may be falling short.
How to Make Big Changes Stick and Create Success at Your Dealership
At the end of the day, there are no shortcuts. Everybody has to buy in to new processes, otherwise the changes will be ignored, making them a waste of time and money. Don’t let your employees do things the wrong way because that’s the way they’ve always been done.
How Top Employers Make New Members Feel Welcome
The first step is to communicate workplace expectations. Before any employee gets started, hiring managers should ask themselves if they’ve covered the basic things that the individual will need to do their job successfully.
How to Put the 80/20 Rule to Work for You
For most of you, a net profit at 20 percent of gross profit in your service department and 30 percent in your parts department will make this your best year ever in fixed operations.
Finding Success with Your Millennial Employees
How many times in the last week have you said something negative about millennials, young people or “kids these days”? Honestly, you were probably right about some of the things that triggered those negative comments.
The True Cost of Turnover and How Dealerships Can Fuel Retention
Investing in ongoing training and hiring the right people for the right roles will decrease turnover and positively impact the dealership for current employees, potential employees and, most importantly, customers.
Podcast: Improving Your Hiring Processes
Adam Robinson joins us to discuss how dealerships can improve their hiring processes to create a successful team.
Employees, The Lifeblood of Our Business
We believe that our organization’s ability to create and deliver the best quality, speed and cost performance is critical to maintaining our competitive advantage and achieving continued growth.
