Podcast: Increasing the Visibility and Status of F&I
Darwin Automotive’s Phil Battista talks about increasing the visibility and status of your F&I Department.
Focus on How Your Customer Can Get More, Not How They Can Pay Less
There are quite a few companies that can provide some or most of the elements needed to produce results — make sure to utilize the company that can do it all. Super-boost your retention and, more important, capitalize from it.
Podcast: Taking the Steps Others Don’t for Sales Dominance
Sales Trainer Marsh Buice on taking the steps others don’t to dominate the sales game. www.marshbuice.com
Podcast: Increasing Gross Revenue in Service
DealerPRO Training CEO Don Reed talks about increasing gross revenue and customer service in your dealership’s service department. dealerprotraining.com
Podcast: Leadership Development
We’ve returned to some of our past guests to ask what they are doing to ensure they continue to grow and develop as leaders.
Cox Automotive and NADA Partner With Hireology for Dealership Workforce Conference
Officials from the hiring and talent management platform are working in partnership with Cox Automotive and the National Automobile Dealers Association to host a retail automotive human capital management summit called Elevate.
How to Use the GROW Model and Coach Your Team
Just like your favorite football team’s coach, as a leader you are the coach of your dealership, helping to drive them down the field to make the score. As head coach, your mission is to help each team member make good decisions, solve problems and learn new skills so that your dealership makes its goal on the lot and beyond.
Get Your Blogging on Track With the Three B’s of Blogging
If you’re already blogging for your dealership, great! But are you doing enough to make it memorable to your customers? I came up with some rules for quality blogging that will help you break the viral content cycle and turn your blog into a real marketing tool.
Is Selling to Women Really Different?
There is no denying that women want — and expect — a higher level of attentiveness, reassurance and professionalism, but remember: If you deliver a great experience, women are three times more likely to fill out your survey and we will tell all of our friends.
The Six Pillars of Professional Power: P.A.M.P.E.R. Your Way to Success
Look at yourself and your life. That is where you will find all the purpose you need to achieve fulfillment. Do your best each day to be the best you that you can be. There is hardly a better purpose than that.
