Podcast: The Next Step in the Evolution of Digital Retailing
Frankie Russo of 360 AUTO discusses how innovative CXM and technology will give auto dealers the edge in 2021.
Increase in Digital Automotive Retail Due to Pandemic Paves Way for New Normal, J.D. Power Finds
See how lasting effects of the pandemic will make it imperative for dealers to step up their digital offerings to remain competitive.
Automotive Digital Retailing: Yesterday a Concept, Today a Reality
See digital retailing as the opportunity for what it is: a chance to engage with a new customer base you’ve never interacted with before.
Gubagoo Releases Digital Retailing Platform
Gubagoo’s Virtual Retailing and messaging tools empower dealers to monitor, engage and connect with consumers in real-time, through chat, text, Messenger or video conferencing.
Turning the Digital Retailing Journey into a Rewarding Experience
The word “journey” is defined as traveling from one point to another, usually taking a rather long time. It actually has a negative connotation to it, yet, this is how we describe the car buyer’s experience. Although the automotive dealership’s digital retailing experience has changed considerably over the last few years, especially recently, it’s still
Sponsored Podcast: Digital Retailing
Chris Murphy and Ken Tomaro of OptionSoft discuss how dealers can improve their customers’ digital retailing experience.
Why ‘Digital Retailing’ Doesn’t Exist and What to Do About It
Solutions that don’t fully integrate the physical showroom, call center, online experience and everything in between actually create a disjointed customer experience.
Reinventing Retail
Now is the time to completely rethink and reengineer business models and to reinvent retail.
Is Your Digital Retailing Tool Just Another Expensive E-Lead?
Do you really want your online showroom unattended? Artificial intelligence allows the process to continue and get customers the answers they need.
Podcast: Digital Retailing
Chris Murphy, president and chief marketing officer for GoGoCar, discusses digital retailing in the car-buying process.
Protective Asset Protection Survey Shows COVID-19’s Impact on F&I Product Options
Of those dealers saying they have implemented digital retailing tools for F&I products, the majority say their customers purchased exterior appearance protection, and tire and wheel protection.
GWC Warranty Partners with Darwin Automotive
With this partnership, GWC has negotiated preferred pricing for their dealers nationwide, giving them access to Darwin’s extensive platform at a substantial discount.