Your Place: Think Like an Investment Analyst
Dennis McGinn speaks with Michael Hayes on how dealers need to think differently when managing their inventory.
Your Place: Carlos Chaves, Helping Customers Build Credit
Dennis McGinn speaks with Carlos Chaves helping to empower the Hispanic customer with access to affordable credit.
Your Place: Mark Paul Discusses Safety Recalls
AutoAp’s Mark Paul shares information from his company’s latest report, “Safety Recalls: State of the Retail Industry.”
Your Place at NADA with Chip Perry
On location at the 2022 NADA show, Dennis McGinn spoke with industry veteran Chip Perry of A2Z Sync.
The Writing on the Wall
As dealer groups grow, store individuality must yield to group-wide standardization and consistency.
How AI Improves the Entire Customer Experience
Dennis McGinn speaks with Hunter Swift about how artificial intelligence can improve a dealership’s call management and overall processes.
Service Tools for Improving the Customer Experience
Dennis McGinn and Matt Sodikoff, a fixed ops director, discuss how the dealership has changed its services over past two years and which tools have helped the dealership become even more customer friendly and keep them coming back for their service needs.
Measure Twice, Cut Once
Transparency, accountability and profitability make up the measure twice, cut once edge for improving reconditioning outcomes.
Chad Anderson Talks Harley-Davidson and the Motorcycle Market
Dennis McGinn speaks with Chad Anderson of H&H Automotive about reconditioning and reselling used motorcycles, and much more.
NADA Selects Rapid Recon CEO to Host Panel on Transparency in the Buying Process
McGinn and the panel will explore how new market challenges demand that dealers introduce greater transparency in dealership processes, especially customer engagement.
Your Place: Episode 11 – Anthony Greenhalgh & Anthony Martinez
Learn Recon Hacks from two industry experts. They share tips that you can apply to help eliminate non-value-added time.
Your Place, Episode 10 – Seve Astorg
Dennis McGinn and Seve Astorg discuss ways to bridge fixed and variable operations.
