Addressing the Technician Shortage with Innovative Training Solutions
Drawing on extensive industry experience, the team at DealerPRO Training has developed a program that exposes technicians to future career opportunities in fixed operations as well as executive positions.
Solving the Technician Shortage: A Perspective on Recruitment and Retention
An industry veteran shares valuable insights on how dealerships can attract and retain top-tier technicians.
Executive Spotlight with Bill Horgan of DealerPRO Training
DealerPRO’s Bill Horgan discusses evolving training methods and tackling the tech shortage.
How to Turn 1.5HPRO into 2.0HPRO
With all the downward pressure on sales per repair order, how do you take your service advisor from average or below average to a service sales superstar?
Resignation Letter
When the service and sales departments don’t have fixed ops net profit at heart, you can expect to receive unwelcome news.
Letter of Resignation, Effective Immediately
Are you letting your fixed operations gross profits walk out the door and down the street to your competitor?
How to Create a C-Level Customer Experience and Build Retention
The future of our service business starts with building long-term relationships with your customers.
What Were You Looking for at NADA 2023 … Tools, Technology or Training?
New tools and technology in the hands of the untrained will lead to disaster. This will eventually catch up to us.
NADA 2023: DealerPRO Training – Magic Show
Learn about the magic of joining forces with an award-winning leader in fixed stops training.
NADA 2023: DealerPRO Training – Service Advisor Success
Members of the DealerPRO Training team discuss how service departments can best provide customers with safe, reliable vehicles.
Podcast: Analyzing Fixed Ops Processes
Evaluating and bettering your service drive with advice from DealerPRO Training.
Executive Spotlight: DealerPRO’s Kristin Williams
A fixed ops expert gives insights on creating better processes to provide better service and increase profits.
