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Culture and Client Interface
In our ever-evolving business climate, what is the essential KPI for delivering a good customer experience? What is more valuable...
August 2020
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In our ever-evolving business climate, what is the essential KPI for delivering a good customer experience? What is more valuable...
We've returned to some of our past guests to ask them how they help a new employee understand the culture...
Let’s indulge in semantics for a moment. A manager is someone who instructs or controls a group of people. They...
Scotty Reiss, founder of A Girls Guide to Cars, joins us to discuss workplace culture and the Women in Automotive...
Only one thing is certain; inbound phone calls are still the best low-funnel leads, so make sure they're handled properly.
Finding great people is one of the biggest challenges for dealerships. In today’s fast-paced business environment, most of us spend...
Don’t you wish your salesforce sold twice as much as your competitors, your business was extremely profitable and your salespeople...
Steve Robinson, vice president of sales for KeyTrak, joins us to talk about recognizing signals to know when it's time...
In a super tight labor market, the old ways of hiring no longer hack it. Here are eight tips to...
Dealerships looking to grow and thrive need to connect with customers not just for their next vehicle or repair, but...
