Podcast: CRMs: Data Management of Customer Engagement Tool?
Steve Roessler from DriveCentric discusses how dealerships should be utilizing CRMs in a modern business world.
Industry Challenges Drive Need for New Strategies, Solutions
Off-lease customers are a valuable target for dealers to source inventory for the used car department and sell newer models.
Car Shopping Trends and How Technology Connects Consumers and Dealerships
With the market changing at an unpredictable pace, it’s vital for dealerships to adapt and try new things, knowing what worked yesterday may not be the same for today.
How Are You Telling the ‘Story’ of Your Pre-Owned Inventory?
Focus on giving customers the new-car buying experience even with a pre-owned unit.
Autosoft Expands CRM Platform with Benefits Built for a Pro
Sales & Customer Management Pro improves customer interactions, streamlines training, optimizes workflows and delivers actionable insights for automotive dealers.
DealerPeak CRM Includes New Features
The new features in the release focus on providing enhanced visibility, desking functionality and mobile communications.
How Automation Can Help in a Time of Low-Inventory, High-Demand
When salespeoples’ to-do lists are filled, automation can free up their time to focus on live customers instead of chasing down potential ones.
DealerPeak Examines Top Converting Lead Sources and Partners in New Peak Insight Report
DealerPeak analyzed the CRM transactions running through their system in 2021 and reveals best converting website providers, digital retailing platforms and even the manufacturers who best converted leads to sales this last year.
Tekion Launches Game Changing AI-Powered CRM
Tekion’s ARC CRM simplifies visibility into lead processes and streamlines functionality across all dealership business centers, as well as dealership networks
Don’t Worry About What You Can’t Control
This is an ideal time to dive into your database and uncover prospects for your certified pre-owned vehicle inventory.
Central Dispatch Announces New Preferred Broker CRM Partner
As brokers transport more vehicles longer distances, new integration with BATS CRM will make it easier for clients to post and track loads.
DealerPeak Releases New Features to Combat Chip Shortage Challenges
This release includes changes to the user interface to give immediate visibility to problem areas across the group or filtered down to individual salesperson.