Personalization Enabled by Automation and AI Will Greatly Improve Car Buying and Ownership
The Cox Automotive Car Buyer Journey Study indicates that technology used smartly delivers a more personalized, customer-based approach to selling that helps U.S. auto dealers build better, long-term relationships with their customers.
Franchised, Independent Dealers See 2 Different Auto Markets, Latest Cox Automotive Study Finds
Expectations for the next quarter differ between the two groups with franchised dealers believing the market will remain strong. Independent dealers, conversely, expect the market to be weak in the next quarter.
Xtime Invite Introduces Text Marketing, Offering New Channel to Increase Customer Engagement
Xtime’s Text Marketing feature can help dealers diversify their outreach strategy and cut through the marketing noise to better engage with customers through their often preferred mode of communication.
Cox Automotive Rates & Incentives Now Delivers Data Faster, With Better Accuracy Than Ever
Cox Automotive Rates & Incentives (CAR&I) is announcing the introduction of three new enhancements that will generate a more consistently accurate industry indicator of retail buying motivation available on a monthly basis.
Overcoming Electric Vehicle Misconceptions is Crucial to Converting Consideration to Sales
The research, which is the latest chapter of the Cox Automotive Evolution of Mobility Study, examines EV shoppers’ dealership experiences during their purchase journey and the key support areas dealers need from OEMs to increase EV sales.
DealerSocket’s Precise Price Digital Retail Platform Now Displays VIN-Specific F&I Product Rates, Content
Precise Price, initially developed to address the strong interest among consumers to transact online from any mobile device, marked DealerSocket’s entrance into the burgeoning digital retail category.
Kelley Blue Book Names 10 Best Back-to-School Cars of 2019
The 2019-2020 school year is right around the corner, and many parents and students are thinking about their transportation needs to campus and activities.
Ready or Not, Mobility Is Transforming the Automotive Industry
The authoritative white paper covers a variety of topics related to the impact new mobility services growth will have on vehicle ownership and the changing role of the dealership.
Younger Generations Could Provide Answer to Dealership Turnover Issue
Cox Automotive’s 2019 Dealership Staffing Study reveals an optimistic forecast with younger generations showing a greater interest in dealership jobs than older generations.
Eddie Hall III Receives Cox Automotive and NAMAD Rising Star Award
Hall was chosen based on nomination criteria, including being a NAMAD member in good standing under the age of 40 who has demonstrated a substantial commitment and contribution to the automotive industry.
Younger Generations Could Provide Answer to Dealership Turnover Issue
Having access to the latest technology is not only expected by these younger generations but required to succeed as a business in today’s digital age.
Xtime Launches New Service Tracker to Help Bring Trust and Transparency to Every Vehicle Service Visit
Xtime has unveiled a new Service Tracker feature, helping dealerships close this gap and build greater trust and loyalty by offering customers mobile access to real-time vehicle status updates.