Call Coaching 101: Making a Positive First Impression
If your sales team hasn’t had any call coaching sessions lately, it’s time to dust off the old playbook — or perhaps create a new one.
4 Lessons Coaches Bring to the Dealership
No matter how talented a salesperson might be in our department, there’s always room for improvement. When we work with them, everyone will achieve more than they could have on their own.
Micromanaging for the Win
Being directive can be an incredibly useful tool to take someone new to a task to get the best out of them.
How To Manage Over-Abundant Technology
Technology is great, but a top-performing manager must take the data provided by that technology and get out of his chair to work directly with their fixed operations team daily.
4 Reasons Why BDCs Fail
The will to win is only exceeded by the will to prepare. Are you prepared for 2019?
Podcast: Coaching Your Dealership to Success
Phil Battista, CEO of Darwin Automotive, joins us to discuss coaching a dealership to success.
Podcast: Getting the Best Out of Your Team
Shane Born, COO for ProMax, speaks with us about bringing the best out of the Millennials and other generations that make up your staff.
How to Use the GROW Model and Coach Your Team
Just like your favorite football team’s coach, as a leader you are the coach of your dealership, helping to drive them down the field to make the score. As head coach, your mission is to help each team member make good decisions, solve problems and learn new skills so that your dealership makes its goal on the lot and beyond.
