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Stop Closing and Start Serving Your Way to Sales Success

For as long as any of us can remember, the No. 1 tool of sales training has been closing techniques. More books exist about “closing” and “magical closes” than any other sales topic. This is very likely why most people don’t like salespeople and dread visiting a dealership showroom to buy a vehicle.

In a Jetsons’ World, It’s the Flinstone Mentality That Will Win

But as we continue to try to keep up with constant innovation and make sense of this whirlwind of information, a lot of us have forgotten the most important part of our business: relationships.

The Unexpected Future of the Dealership

The future can be a frightening place, especially for those not able, or willing, to adapt to changing realities and market conditions. While the auto sales industry has enjoyed several years of growth, change is on the horizon.

Thriving in a Male-Dominated Industry: Facing Challenges and Finding Rewards as a Female Manager

Today, I’m a manager in a company that intersects two male-dominated industries: automotive and technology. So, as a female, that grit still comes in handy today.

Taking Yourself Back to School

“Getting an early start to the day gives you more time when you’re at your most productive, and helps you be proactive, instead of reacting, to the day’s events. Be prepared and ready before the customers come to your door.”