Your Comfort Zones Are Killing You!
Most dealers hold their sales team accountable for their performance on a daily, weekly and monthly basis and make any adjustments. Meanwhile, their parts and service teams continue to dwell in the land of underachievers. Why does this happen?
The Three C’s for Increased Shop Productivity
You can’t rely on the numbers to tell you everything you need to know to be an effective manager. You must determine what is causing the low productivity.