Using Caller-State Data for Lead Attribution
While measuring sales and service revenue by marketing campaign may reveal which campaigns are yielding positive ROIs and which are not, this approach doesn’t reveal why the campaigns are performing the way they are.
CRISP Series: Connect More Callers, Sell More Cars
Once a dealer recognizes the Connection plague affecting his/her rooftop and takes action upon it, customer retention heightens, CSI scores jump and sales ramp up.
Innovative AI Solution for Service Centers Serious About Customer Service
Service Setter’s Cari Connect takes the wheel for service phone handlers who are tired of being Owned By The Phone and struggling with low CSI scores.
