The first step in vendor selection is to decide upon a solution methodology: traditional or modern BI.
Given the importance of being a data-driven organization in today’s economy, it’s imperative to understand what “Business Intelligence” actually encompasses and how it can help with providing strategic and tactical advantages for improving business performance and results.
Our Dealer Panel gives voice to dealers, GMs and sales professionals to share their experiences — sales techniques, new technology and ways to motivate staff — giving our readers the benefit of learning from their peers.
Service calls are your livelihood. You can’t afford to miss your calls. Quit feeding your competitors and the independent shops with your missed calls.
When a potential guest calls your store, they want your store to be the place where they will spend their money. The sale is yours to lose.
We’ve returned to some of our past guests to ask them where they find inspiration.
Sally Whitesell of sw Service Solutions speaks with us about making positive impressions with your clients on the service drive.
In the quest to generate more customer pay parts and service dollars, it pays to position yourself to be “first.” Your service sales and retention only go up when you position yourself to be the first to recommend needed vehicle repair and maintenance items to your customers.
Mindy Hennings of ProMax speaks with us about the role of a properly utilized BDC in today’s dealership.
As a Millennial, I will be the first to admit that I’m actually a little old fashioned. I still take notes for everything by hand in a notebook and I still get books from the library on a weekly basis instead of downloading them onto any kind of e-reader.
As for gratitude, I think it’s critical. We are all incredibly blessed. If we can stand, see, hear, breathe and live without pain, then we should be grateful
Finding a mentor who has walked your path before and can teach you what they’ve learned is invaluable.