Measuring Accurate Body Shop Financial Performance
Most dealers flow the body shop statement through the typical dealer-wide financial doc. Maybe they should reconsider.
How to Revive Comatose Customers
You must get committed to utilizing the right appointment processes on the phone and on your website in order to increase your service appointments.
Developing Rapport Between Your Body Shop & Parts Department
Many parts managers enjoy a less than congenial relationship with their body shop managers. It’s a little like a marriage gone bad and can be difficult to pinpoint the responsibility each party has in the demise of the relationship.
