Recommending Ride Control – Don’t Back Down
Stand by your recommendations. You are not doing your customers any favors by doing a less expensive repair.

Diagnostic Strategies for Start/Stop Systems
This function of the power management system uses several modules to decide when the engine needs to stop and start.

What’s Behind that Wheel Bearing Noise?
The classic symptom of a bad wheel bearing is typically a cyclic chirping, squealing or growling noise.

Serial Data Buses: Diagnosing Networks
Serial data buses may seem like a daunting concept, but understanding them is now a required skill for techs.

How Belts, Tensioners and Misfires Are Connected
The design of the accessory belt drive is a balancing act of efficiency, force and vibration.

Power Steering Hoses: There’s a Reason They Failed
Hoses typically leak around the crimped connections between hard and soft lines.

10 Tips for Serpentine Belt System Inspection and Service
Just 10% belt slippage can affect the overall driveability of a vehicle. Check out these inspection tips.

How Import Brake Formulations Changed Service
The bottom line is that for the brakes to function, the rotors and pads have to wear. Even a brake rotor’s metallurgy can determine how a pad wears.

Engine Service: Crankshaft Position Sensors
Learn why the position of the crankshaft is important for the detecting of misfires.

Engine Service: Oil and Carbon Deposits
How oil volatility and additives impact carbon deposits and pre-ignition.

HVAC Sensors: More Than Just Temperature
This primer will help techs understand the variety of sensors that help control a vehicle’s interior temperature.

Ride Control and Electronic Stability Control
A strut might look great on the outside, but if the internal seals and fluids are degraded it can result in a loss of vehicle stability and in some cases fade.
