STELLA Automotive AI announces the receipt of the AWA Award for Sales Process.
The AWA Sales Process award recognizes STELLA, the conversational AI-enabled voice assistant, for its ability to handle all inbound calls for the dealership, both for sales and service. This ensures a professional customer experience, helps customers quickly get to the right person or department and schedules customers for appointments with no human intervention.
STELLA can answer frequently asked questions, book appointments, transcribe messages and deliver them via email or text. STELLA provides customers with a professional experience 24 hours a day, 7 days a week at a lower cost than employees or outsourced BDC operations.
STELLA is in market and answering phones for a wide spectrum of dealer groups, handling call centers, service desks and even receptionist roles.
“STELLA’s platform is a perfect match for the needs of dealers all across the country,” says Brian Pasch, author and industry leader in automotive marketing strategies, online dealer education, marketing analytics and digital retailing.
According to Jennifer Sanford, vice president of marketing for STELLA Automotive AI, “This recognition is meaningful because the AWA process allows vendors of all sizes to participate. The AWA team researches the submissions both with dealers and with tech experts to ensure that these awards offer real and meaningful benefit: improving the consumer experience, creating operational efficiencies, and bringing true transparency to marketing.”
To learn more about STELLA AI, dealers can schedule an appointment by calling 727-955-3550 or visiting www.stellaautomotive.com.
