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Impel Expands Automotive Digital Engagement Platform with Chat AI

Chat AI enables dealers to engage shoppers with a fully automated conversational chat experience.

Call Coaching 101: Making a Positive First Impression

If your sales team hasn’t had any call coaching sessions lately, it’s time to dust off the old playbook — or perhaps create a new one.

Dominion DMS Integrates with ProMax

Dominion DMS announces integration with ProMax to give dealers various options to increase efficiency and profitability.

Konect.ai Integrates with Elead, Bringing Real-Time AI Conversations to CRM Seamlessly

Konect.ai, the automotive artificial intelligence (AI) platform specially designed to increase customer engagement in the industry, announces its newest integration with Elead, one of the most popular CRMs for dealerships.

4 Outbound Calling Tactics to Get More Customers on the Phone

Here are a few tips to improve your agents’ odds of getting connected with customers on outbound calls.

Kia America Launches Military Veterans Technician Apprenticeship Program

Kia America announced the Kia Veterans Technician Apprenticeship Program.

Dealer Insider with Mac Haik Chevrolet

Josh Potts explains how the butterfly effect impacts each member of the Mac Haik Chevrolet team from service to accounting to sales.

Rohrman Auto Group Perfects the Connection to Launch

Launching a new software system can be fraught with challenges — unless you have a partner that aptly manages performance and ensures success.

DealerRater Celebrates 2023 Dealer of the Year Award Winners

In total, 1,197 dealers were awarded out of 18,600 dealerships across the U.S. and Canada.

myautoIQ Wins the 2023 AWA Award for Marketing Automation

myautoIQ announced that Brian Pasch, author and industry leader, has named myautoIQ as a winner of the 2023 AWA Award in the Marketing Automation category.