Podcast: Getting Better Video Engagement
Tim James of FlickFusion discusses how videos can help dealers engage with their customers and overcome negative stereotypes.
Digital Air Strike Releases New Multimedia, AI Consumer Engagement Tech Enhancement
Recognized for developing virtual retailing solutions during COVID-19, Digital Air Strike continues to expand technology suite enabling businesses to effectively convert consumers leveraging data and MMS.
New Volie ‘BDC in a Box’ Automates Dealership Customer Engagement
Automotive BDC software allows dealers to get the productivity of an outsourced call center allowing three people to do the work of 10.
Making the Most Out of Every Opportunity for Engagement Through Automation
Maximizing every work order is a necessity to keep customers’ vehicles running well, techs busy, paychecks flush and the bottom line in the black.
6 Strategies to Increase Employee Engagement
Measuring employment engagement in real-time helps companies achieve real results and should be viewed with the same priority as measuring financial results.
National Auto Care Partners with Strategic DX to Offer Enhanced Digital Engagement Opportunity
In partnership with automotive technology company Strategic DX, NAC now offers Your Dealer Experience, a dealer/customer digital lifecycle solution that goes beyond digital retailing as we know it.
5 Reasons to Make Employee Engagement a Top Priority
As your dealership evolves due to market conditions, the degree to which your employees are engaged will drive either support or resistance to those changes.
Xtime Invite Introduces Text Marketing, Offering New Channel to Increase Customer Engagement
Xtime’s Text Marketing feature can help dealers diversify their outreach strategy and cut through the marketing noise to better engage with customers through their often preferred mode of communication.
Dilawri Group of Companies Selects HR4 as Exclusive HR and Employee Engagement Software Partner
Dilawri Group of Companies is Canada’s largest automotive group, operating 72 franchises and employing over 4,000 individuals. The company is on a mission to heighten its employee experience in order to attract, retain and grow their team.
5 Rules of Engagement for Service Customers
You’re competing with the aftermarket like never before. Will you aggressively go after these customers or simply wait for them to show up? Have your advisors been properly trained on how to sell appointments? Don Reed of DealerPRO Training lays out vital rules for service advisors.