The industry has been through times of scarcity before. Chip King of ZipDeal discusses how dealers can learn from the past and treat customers in a way that will keep them coming back.
Effective tips from a seasoned trainer to help you best lead your F&I team.
In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.
Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.
Velocity Automotive leadership discusses the motivation behind starting the business.
Greg Uland of Reynolds and Reynolds discusses potential improvements for your sales process.
Leadership from a 17-store dealer group provides insights on modern problems in auto sales.
Strategies to get high value repair orders to your store.
Having a human-centric approach, augmented by AI, is the cornerstone of a dealership that not only excels in sales but also in creating lasting connections with its community.
That’s the annual average revenue increase a dealership can expect to realize by raising its customer satisfaction score by a single point.
The better we understand our customers, the better their experience is and the more successful we’ll be.
A Spanish language website can help dealerships establish themselves as credible and trustworthy businesses within the Hispanic community.
