Chris Collins, CEO for Chris Collins Inc, joins us to discuss strategies to help your fixed ops department grow, and why he’s giving away a brand-new pick-up truck. www.chriscollins.com
Effective tips from a seasoned trainer to help you best lead your F&I team.
In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.
Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.
Velocity Automotive leadership discusses the motivation behind starting the business.
Greg Uland of Reynolds and Reynolds discusses potential improvements for your sales process.
Leadership from a 17-store dealer group provides insights on modern problems in auto sales.
Strategies to get high value repair orders to your store.
In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021.
White glove service includes pick-up and delivery and mobile service, among other high-end benefits, to increase appointments set and CSI scores.
When salespeople are no longer just transactional facilitators, the sales process becomes more of an informative dialogue rather than a one-sided pitch.
ServiceVision Pro offers insight into fixed ops calls, allowing managers to evaluate metrics such as appointment-setting success rates, customer frustrations, pricing inquiries and more.
