DealerPRO Training CEO Don Reed talks about increasing gross revenue and customer service in your dealership’s service department.
Podcast: Increasing Gross Revenue in Service
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Podcast: Mastering One-on-One Meetings
Effective tips from a seasoned trainer to help you best lead your F&I team.
In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.
Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.
Podcast: The Importance of Recon
Velocity Automotive leadership discusses the motivation behind starting the business.
Podcast: Industry Perspectives from a Marketing Exec
Greg Uland of Reynolds and Reynolds discusses potential improvements for your sales process.
Podcast: Updated Calling in the Modern Dealership
Leadership from a 17-store dealer group provides insights on modern problems in auto sales.
Podcast: Getting ROs to Your Service Lane
Strategies to get high value repair orders to your store.
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Brand retention and defection numbers can be tough to look at, but they can be a great guide to finding new customers.
Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021.
Solving the Technician Shortage: A Perspective on Recruitment and Retention
An industry veteran shares valuable insights on how dealerships can attract and retain top-tier technicians.
Finding the Cause of Brake Pulls
Here are a few tips to follow when diagnosing brake pull during a test drive.
