Tony Dupaquier, North American training director for iA American Warranty Group, discusses how accurate F&I information and transparency is beneficial to the customer relationship and the dealership itself.

Tony Dupaquier, North American training director for iA American Warranty Group, discusses how accurate F&I information and transparency is beneficial to the customer relationship and the dealership itself.
Effective tips from a seasoned trainer to help you best lead your F&I team.
In this episode of AutoSuccess: The Podcast, Ian Vandenbark, a national trainer and account executive with iA American Warranty Group, joins us to give his advice on being an effective leader to your F&I team.
Ian wrote an article about one-on-one meetings in the October issue of AutoSuccess, a topic he expands on in this episode. The original article can be found here.
Velocity Automotive leadership discusses the motivation behind starting the business.
Greg Uland of Reynolds and Reynolds discusses potential improvements for your sales process.
Leadership from a 17-store dealer group provides insights on modern problems in auto sales.
Strategies to get high value repair orders to your store.
For independent dealers and finance managers trying to get a handle on their F&I operations, Indianapolis is the place to be this summer.
OEMs that could once bank on brand loyalty are now being forced to rethink sales strategies as consumers are more knowledgeable and better-informed about their options.
Dealerships now have the ability to offer coverage on either EVs or ICE vehicles within each of the new products.
Remember not only to practice the message that might address the customer’s concerns, but also how to best set the stage for your message to be heard.