Top 3 Ways to Avoid Warranty Audit Headaches in 2024
Avoiding warranty claim debits can be a daunting task, fraught with complicated processes and procedures.
Identifying Gaps in Digital Retailing Solutions & 5 Easy Fixes
Inconsistencies slow the purchase process, erode consumer trust and eliminate the willingness to purchase.
Velocity Automotive Integrates Digital Vehicle Portfolios into Rapid Recon Services
Velocity Automotive Engage Digital Vehicle Portfolios are a powerful online shopper engagement tool that brings leads and buyers into the dealership.
Impel Expands into Aftermarket to Meet Demand for AI-Powered Customer Lifecycle Management
This move aims to address the increasing demand for AI solutions in the $535 billion independent service industry.
Executive Spotlight with Mark Queen of SKAI Vision
Mark explains how managers can monitor and improve service cycle times.
Executive Spotlight with Euwart Anderson of Vehlo
Euwart shares insights on how the Rapid Recon and Velocity Automotive acquisitions provide more value to dealers, with an emphasis on efficient, low-touch integration of technologies to improve customer and employee experiences in service lanes.
TotalCX Integrates with Elead
TotalCX’s collaboration with Elead through ICOM AI technology provides a distinctive advantage to dealerships and automotive businesses.
Bridging the Communication Gap: Dispelling the Opt-in Text Myth in Dealership CRMs
There are common misconceptions harbored by some CRM providers in the automotive industry that are hindering dealers’ communications with their customers.
Women Driving Auto Retail Features Full Day of Programming at NADA
This popular event features networking, inspiring speakers and expanded educational sessions.
Executive Spotlight with Michael Renaud of Proactive Training Solutions
The episode covers actionable strategies to increase your lead-to-show rate, emphasizing the value of nurturing leads effectively to convert potential customers into loyal buyers.
