NADA Super Session: Diversity in Auto Retail
NADA will bring together a diverse group of next-generation automotive retailers to get their take on a variety of topics that impact the industry today.
Volunteering as a Hiring Guide & Benefit
I’m always inspired after reading through our contributors’ articles each month. Their willingness to share their leadership, sales and marketing advice is a testament to the generosity of our industry.
Expressing Gratitude at Thanksgiving and Beyond
I feel grateful for so many things this year. I have a healthy family, wonderful friends and a career that I enjoy and offers me new opportunities. I could not have asked for a better year.
Diversity and Inclusion: Bring People In, Part 3
This month, we’ll finish our discussion by asking our panel what women and minorities wishing to enter the industry should do to make it in the business, and what dealerships can do to attract a staff that better reflects the communities they serve.
Diversity and Inclusion: Building a Diverse Team for Today’s Marketplace
The auto sales industry has long struggled with the issue of diversity. While many dealerships have taken steps to be more inclusive in hiring and training, it can be an intimidating world to step into for women, minorities and others not classically included in the “average” dealership setting.
Up in a Down Market: Inventory and Competition, Part 4
Certain vehicles sell quicker in certain colors and packages than others, so we use technology to determine what the fastest-moving vehicles at any given time in the market would be and that’s what we try to acquire.
Up in a Down Market: Navigating the Evolving Customer Experience, Part 3
I believe, eventually, you’ll be able to do everything online and have the dealership deliver to the home. For people who want that, that will be more of the norm in five to 10 years. Of course, there will still be some people who’ll want to come in, drive the car and shop.
Up in a Down Market: Training and Marketing When Things Slow Down
“Our overall strategy? Stay the course. Stay in your lane. Market to your customers. Full steam ahead. Walt Disney said it best when he said, ‘I’ve heard there’s going to be a recession. I’ve decided not to participate.’”
Building Leaders: Keeping Up With Challenges and Opportunities, Part 3
“I go to different conventions to learn how others are facing challenges, and I make sure I surround myself with other business leaders; not just auto leaders but people who are successful in business in general. Through education, constant reading and surrounding myself with people who are excelling in business, I become more prepared to lead and excel, as well.”
Building Leaders: When to Let Go, Part 2
“My job is to find the right leaders for the right job, make certain they are working from their position of strength and lay out the expectations. They need to know what we want, when we want it and what rules of our culture they must follow to get it done.”