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Digital Retailing Now an End-to-End Buying Experience

Intuitive, consumer-friendly technology facilitates the entire sale, from identifying the vehicle, setting a price, locking in a firm trade-in value, digitally auto-decisioning loan approvals, facilitating an “Amazon-like” checkout and taking possession of the new car.

Dealer.com Launches New Capabilities to Help Dealers Personalize Digital Marketing and Car-Buying Experience at NADA 2019

The new solutions being launched help dealers deliver a more complete and connected digital storefront, with personalized experiences that reach and engage customers at every step of the shopping process while providing improved flexibility, customization and Managed Services options.

Dominion Dealer Solutions Aims to Bolster Consumer Trust in Used Car Buying Process with C.A.R.Score

The all new vehicle condition report is set to complement vehicle history reports and allow automobile dealers to compete with Carvana and other online retailers.

Dealertrack Launches New F&I Software Platform to Cut Time From Car-Buying Process

Dealertrack’s uniFI offers the industry’s first single platform that seamlessly connects the entire deal process with open integration.

CarSaver and Walmart Expand Program to Make Car Buying Easy

Walmart and CarSaver recently announced they will expand a program that helps customers save time and money when buying a car.

Artificial Intelligence: A Big Win-Win for the Car-Buying Experience

AI, when combined with natural language processing and machine learning, can help buyers research and compare vehicles and make it faster and easier to find the one best suited to their needs.

Podcast: Buying from the Customer’s POV

 AutoSuccess Editor Dave Davis gives his account of how a recent truck purchase through a dealership went — what worked and what could have worked better. autosuccessonline.com

Dave Davis podcast
Fastlane Chooses Market Scan as the Data Partner for This New Dealer-focused Online Car Buying Platform

“The Market Scan team is very pleased to partner with Fastlane,” said West. “This new company is clearly, and quickly, going to have a significant impact on the way car dealers bring their inventory to the online car-buying world and we’re proud that Fastlane considers us to be a valuable part of their growing success.”

Best Car Buying Sites

Auto advertisers need to have a strong presence on their own Website and on third-party Websites that customers find both helpful and trustworthy.

Improving the Car Buying Experience By Maximizing the CRM

There is one constant complaint from automotive customers: Nobody likes the car buying process. In fact, according to a 2016 Autotrader Car Buyer of the Future Study, less than 1 percent of consumers like the current process. The study further explains that the two biggest sources of car buying frustration are that it takes too