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Unleashing the Power of Customer Data with CRM, AI and Analytics

From the moment a potential buyer expresses interest, to post-purchase engagement, every interaction can be optimized for a seamless and personalized experience.

Unleashing the Power of Customer Data with CRM, AI and Analytics
ComplyAuto Unveils AI-Powered Compliance Engine

Guardian performs an exhaustive 100+ point review on all elements, including imagery and text.

How AI is Enhancing Vehicle Inspections for Car Buying, Selling and Transportation

AI offers three distinct advantages for vehicle inspections that can significantly increase efficiency and bolster confidence for the industry.

AI vehicle inspection, artificial intelligence
DAS Technology Wins 2024 NADA Show’s Exhibitor Pitch Competition

Alexi Venneri and Krys VanSlyke bested nine other contestants on the NADA Show’s Live Stage with a two-minute pitch highlighted by their DAS-styled rendition of Run-D.M.C.’s “It’s Tricky.” 

Experian Unveils Tool to Help Dealers Mitigate Fraud Losses

Fraud Protect is a web-based application that helps automotive dealers detect and prevent fraud while maintaining a positive shopping experience for the consumer.

Market Scan’s Monitor Applications Enable Customers to Adapt to Evolving Market Conditions

Market Scan, now part of S&P Global Mobility, is highlighting its forward-looking product roadmap during NADA 2024.

TotalCX Hires New Chief Technology Officer

Zuriki brings 20+ years of leadership experience in the software industry and is recognized as a customer-focused and data-driven strategist.

Executive Spotlight with Mark Queen of SKAI Vision

Mark explains how managers can monitor and improve service cycle times.

Mark Queen of SKAI Vision
Special Executive Spotlight with Jason Girdner of TECOBI

Jason explains the complexities of 10 DLC, the importance of compliance, the role of AI and more!

Jason Girdner, CEO of Tecobi and an expert in automotive digital communications, about the complexities of digital communication in the automotive industry, focusing on the 10 Digit Long Code (10 DLC).
Jennifer Donovan to Moderate NADA Super Session on AI in Automotive Industry

The Super Session, titled “Unleashing the Combined Power of AI and Human Capital,” will be a deep dive into real-life case studies of AI usage in automotive dealerships.