Pulling Together: The Toxic Employee, Part 2
There are employees who undermine team dynamics and, if left unchecked, bad attitudes and sour mindsets can spread and damage the morale of the best organization.
Pulling Together: Working With Your Team, Part 1
How leaders deal with their team’s unique challenges will often mean the difference between a smoothly operating organization and a dysfunctional cluster of clashing interests.
Evolving Automotive Technology: What’s Next, Part 3
For the final section of our look at the evolving automotive landscape, we’ve asked our Dealer Panel what’s surprised them, and what they see coming down the road.
Evolving Automotive Technology: Keeping Your Staff Up to Date, Part 2
Staying ahead of consumer demand — and consumer knowledge — has become an increasing challenge.
Evolving Automotive Technology: Consumer Desires and Demands, Part 1
For the next few entries in our Dealer Panel series, we’ve asked our panel how they deal with the changing pace of automotive technology and consumer demands.
Pulling Together: Leadership and Employee Performance, Part 3
The potential for a new employee is practically limitless. Each new hire could be your dealership’s next superstar. Reality, however, soon kicks in and reveals the truth. Some new hires do indeed rock the lot and exceed expectations. Some, however, might not immediately live up to their potential or the hopes we had for them.
Everyone Has Something to Teach Us
Don’t let pride keep you from learning and expanding your skill sets. Create a “learning zone” where knowledge is freely shared.
Get S.M.A.R.T.
A deadline puts positive pressure on us. Our time is limited; it’s up to us on how we spend it.
Be Determined, Not Desperate
With a solid financial foundation, we will ride out any lean months and not crash back and forth with a “feast or famine” mindset.
An Outline for Success
Clear expectations, ambitious goal setting and having the support, tools and authority to achieve what is expected are crucial.
