4 Disciplines of Execution for Your Dealership
Changing an execution style requires businesses to think differently. Here are four simple — but not simplistic — disciplines dealers can follow to transform their business.
Top 5 Disruptive Inbound and Outbound Phone Trends in Service
Customer service starts on the phone. Measure your communication efforts and hold your team accountable.
The 6 Essential Philosophies of Leadership
Provide your employees with a clear vision and they will support and follow your vision for the long haul.
Car Wars’ CRISP Certification Program Changing the Way Dealers View Phone Training
Car Wars introduces an innovative virtual training program to help dealers optimize phone handling and increase desired call outcomes.
Anthony Martinez (Army)
How has your military experience influenced your career in the automotive industry? I owe most of my success in the automotive and SaaS industry to what I learned from the Army. The military focuses on standardization so that every soldier, marine and sailor can perform the duties of their role with any unit to an
The Phone: Fixed Operations’ Biggest Blindspot
Why and how you should be leveraging the phone and analyzing the right data to boost CSI and drive new revenue in fixed operations.
Pushing the Fixed Ops Needle Forward
It’s critical to get out of your office and truly manage what’s going on in your shop. Here are a few tips on how to make this happen.
321 Ignition Puts Dealers in the Drivers’ Seat with Industry-Leading Ecommerce Capabilities as Summer Buying Season Begins
The Automotive Industry’s Only Mobile-First Website Provider Brings Dealers Closer to Actionable Data and Insights with Suite of New Tools
Reclaiming Missed Opportunities in Sales
Do you have lead alerts set up in your CRM? Do you check lead reports daily to ensure that car shoppers are being followed up with?
Melissa Sinclair
What is the proudest accomplishment of your career thus far? Each individual recognition and additional responsibility that came along my path validated my ability to contribute and lead others, but my promotion to an executive at ProMax was an incredibly gratifying representation of all the time and effort I put in leading to that moment. Also,
