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Auto/Mate Named a 2020 Best Places to Work in Albany

The honor recognizes companies with strong workplace cultures and engaged employees.

DealerSocket Hires Automotive Software Veteran Byron McDuffee

McDuffee brings more than two decades of auto industry innovation and helping dealers leverage data and digital technologies in their sales, marketing and service strategies.

Building Your Dream Team

Keeping an ongoing dialogue with talent is a great first step in being more proactive with recruitment. Here’s how to make sure you tell the right story to high-potential candidates.

Auto/Mate Wins ‘Best Places to Work’ Award for 10th Straight Year

“The first few years we won this award we ranked in the small-business category, but as our company has grown we have kept the focus on employee satisfaction,” said Mike Esposito, president and CEO of Auto/Mate Dealership Systems. “If you have happy employees you have happy customers, so it’s no coincidence that our customer retention rate is 99%.”

PCG Digital Makes Big Changes At The Top

Denise’s leadership skills and enthusiasm for Digital Marketing have helped her guide the PCG Digital team to provide excellent services for their current partners.

5 Strategies for a Successful Business

Dealerships looking to grow and thrive need to connect with customers not just for their next vehicle or repair, but also to become the business they, their family and friends see as the one they trust above all others.

Onboarding as a Shared Responsibility: the Roles of HR, Management and the Executive Suite

Successful onboarding programs and processes are a partnership between HR, new employees, managers or supervisors, and organizational leaders.

Four Things You Need to Know Before Starting a Mentoring Program at Your Dealership

You see it at the dealership all the time. That new salesperson far exceeds everyone else’s numbers at the store during the first month. Then, the sales start to slip. By the fourth month, the person gets fired for not meeting his or her numbers.

Long-Term Strategies for Long-Term Growth

Auto consumers are more sophisticated than ever before. They know what they are looking for, and they know where to find information before they ever step foot on a dealership lot. So, how can you put your dealership at the top of their list? While there are certainly ways to see short-term gains, dealerships looking

Summer 2017 Automotive Hiring Trends: People, Processes, Purchases

As the retail auto industry enters a more challenging sales cycle, management teams must continue to improve their hiring efforts to create a competitive advantage. With 2017 more than halfway over, now is the time to check-in and see if your dealership is on track to hit your sales, operational and human capital goals for the year.