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ACV Auctions Expands Products, Reach for Off-Lease and Commercial Sector with Acquisition

ASI’s service offerings include off-lease vehicle inspections, off-rental, fleet and other services for OEMs.

Going Virtual

Digital retailing is crucial if dealerships want to continue to successfully communicate with customers and complete sales, but digital retailing by itself won’t do the job. Today, a fully integrated virtual customer experience is critical to a dealership’s success.

Servant Leadership: ‘The Evolution of F&I’

Here’s how treating customers like they are a guest in your own home will give you a higher chance of selling F&I products.

CarOffer Brings Powerful New Consumer Acquisition Tool to Market

The enhanced CarOffer platform helps dealers generate instant traffic and sales during COVID-19 crisis.

Cars.com Tracks Impact of COVID-19 on U.S. Auto Industry

The research revealed three key trends impacting the automotive sector driven by the COVID-19 outbreak.

Fixed Ops Management & Leadership in Challenging Times, Part 2

In this week’s DealerPRO forum, trainers and staff will be tackling service advisor training on better technical awareness to give them the tools they need.

9 Tips to Make Working Remotely Work for You & Your Employer

Here are nine practical tips you can use to make the most of this experience.

Everyone is Buzzing About GAP, but Who Is Talking About Diminished Value?

The introduction of the VIN history report has been a burden to dealerships and their customers. But this isn’t the case if a diminished value protection program is offered.

For Car Shoppers, Transparency Wins

Answer customers’ FAQs with short, informative videos that also highlight your dealership and staff.

DealerRater Helps Dealers Grow Referral Business through Social Media

New Social Referral feature enables dealers to harness the power of social to turn happy customers into a referral system.