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Tackling the Dilemma of Service Scheduling Calls, Part 1

Most appointment scheduling processes are inconsistent, increasing customer frustration. What can be done about it?

UVeye, Tekion Partner to Enhance Dealership Customer-Service Experience

The collaborative effort will enable dealers that utilize Tekion’s ARC to benefit from the seamless integration of UVeye systems.

Proactive Dealer Solutions’ Brooke.ai Handles Transportation Options

Brooke.ai efficiently handles the 53% of customers who currently
desire a transportation option when booking a service appointment.

DataOne Software Expands Build Data Solutions

This enhanced data will enable customers to accurately identify and describe all Ford inventory by VIN from model year 2011 to current.

Proactive Dealer Solutions Enhances Brooke.ai

Digital voice assistant upsell enhancements for inbound service calls build value for returning customers while increasing service revenue.

TruVideo and Outsell Partner to Bring Turnkey Smart Text Solutions to Automotive That Drive Revenue and Customer Experience

Partnership delivers increased value for auto dealers by helping them stand out in today’s competitive market through seamless customer communication.

Proactive Dealer Solutions Launches Brooke’s Scheduler & Garage with Enhanced Integration with CDK Drive DMS

New scheduling tool leverages Brooke.ai digital voice assistant to optimize service shop management and scheduling controls for CDK DMS customers.

Proactive Dealer Solutions Achieves RCI Certification for Brooke.ai and Caller CX

Industry disruptor hits another milestone in its fast growth and development.

Proactive Dealer Solutions Integrates Brooke.ai with Auto/Mate

New scheduling and garage features equip Brooke.ai digital voice assistant
to optimize service shop management for Auto/Mate customers.

Brooke.ai Service Scheduling Assistant Powered by Proactive Dealer Solutions Wins Fixed Operations AWA Award

Proactive Dealer Solutions, announced that its Brooke.ai service scheduling assistant is a winner of the 2022 AWA Disruptor Award in the category of Fixed Operations.