Invest Your Training Budget Wisely
Let’s face it: With profit margins on new and used car sales diminishing every year, it’s fair to say that your service department is a big part of your profitability and critical to your customer retention.
How Responsible Are You for KPI Scores?
Do you want 12 to 15 quality tickets with high KPI because they were able to give your clients the time and attention they deserve, or do you want a higher ticket count with mistakes and missed opportunities because they went into survival mode?
HIRE THE IDEAL MARKETING PLATFORM
Know the qualities you want in the products that come to work for you — and get the best candidate. The decision to bring in new hires for your business is almost always the result of growth: more tasks to accomplish, more locations to serve, more expertise needed. Once you’ve identified the areas requiring
How to Choose a Digital Marketing Agency: 7 Signs of a Bad Agency
Here’s a complete guide to identifying the red flags that signal a digital marketing agency might not be the right fit for your business.
Everyone Has Something to Teach Us
Don’t let pride keep you from learning and expanding your skill sets. Create a “learning zone” where knowledge is freely shared.
Hybrid Intelligence: The Seamless Fusion of Human and Artificial Minds
Learn how Hybrid Intelligence hasn’t just turned this dealership around, but has set it on a path to unprecedented growth and success in a challenging market.
Car Wars Announces Innovative Updates and Solutions at NADA 2024
The innovations include Mystery Shop Scorecard, Call Coaching, Redesigned Call Alerts, CRISP reporting, a DriveCentric Texting Integration, an app and more.
Getting Married for All the Right Expectations
As you consider technology solutions to improve business operations, problems will arise. Have confidence that you have a solid communication bridge to the prompt resolution you trust.
7 Strategies to Maximize Call Monitoring ROI
With so many technologies in use at one time, it can be difficult to ensure that every solution is being used to its fullest extent. What is the best way to ensure that you get the most out of your call monitoring partnership?
Increase Lead Conversion Rates with Automotive Call Monitoring
Call data can be used in sales forecasting and performance evaluation, providing a comprehensive view of the sales process and empowering managers to make data-driven decisions.
