Auto/Mate Integrates DMS with Kimoby, Helping Dealers Improve Customer Communications and CSI Scores
Auto/Mate’s integration program, Open/Mate, is based on open standards, allowing third-party vendors to easily integrate with the DMS.
Dominion VUE DMS Offers Full Set of Communications Features That Dramatically Improve Car Owners’ Service Experience
Dominion VUE is completing its beta roll out with a few multi-store groups with a timed roll out to dealers in the U.S. through 2018 and 2019.
Inspire a Positive Culture! Practice Three Things to Improve Communication, Positivity, Respect and Productive Relationships
With the rapidly changing and attention grabbing technology, social media, 24/7 communication, and the fight to retain talent and relationships, how does one keep composure and keep it straight to communicate that can result effective and efficient outcomes? Consider practicing three things:
ActivEngage Adds Financial Qualification Feature to Omnichannel Communications Solution for Car Dealers
As the automotive industry continues to shift towards digital retailing, the new integration offers car dealers the opportunity to leverage technology and real-time conversations, which starts the financial steps of the car buying process before consumers step into a dealership.
Flick Fusion Releases VidCom Mobile App, a Multi-Platform Video Communications App For Auto Dealers
The award-winning SMARTFLICKS video marketing platform makes it easy for dealers to create desktop and mobile-friendly vehicle inventory videos, video email and customer engagement videos such as testimonials, service department overviews and more.
Top 15 Ways to Improve Communications in the Service Drive
We need to take a closer look at how we communicate with our customers and our colleagues as well as how our customers perceive us. We cannot expect for our colleagues and employees to just read our minds as to needs and actions without having an open line for conversation and understanding. Customer loyalty is
How to Motivate Employees With Effective Communications
Effective communication promotes a culture of sharing ideas and solving problems. Employees who are “in the know” and feel like their opinions are valued are more likely to be engaged and motivated to do their jobs well.
Building Today’s Communication Tool Box
The ways in which we communicate are ever changing, and that means thriving businesses must always be on the lookout for ways to update and clean out their communication tool boxes.
Ben Freedman Joins FlickFusion Video Marketing
Freedman has 17 years of experience in retail automotive, the majority of it in leadership roles at multiple-rooftop dealerships.
Ship.Cars Announces Partnership with Logytext
The partnership will also introduce Driver Chat to the Ship.Cars SmartHaul TMS platform, aiming to centralize driver communication.