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Leadership Legacies: Why Great Leaders Mentor Instead of Manage

Put yourself in your team’s position for a second. Think about everyone you’ve worked for with the word “manager” or “director” in their title. Now think about those who have had the most significant impact on your professional and personal life.

Kendall Toyota Sets Its Sights on No. 1 By Integrating Processes to Better Focus On The Customer

Being second place in a competitive market is a goal many dealerships would love to be able to claim for themselves.

For Kendall Toyota in Miami, Florida, however, that’s simply not acceptable.

For many years, the dealership sat atop the perch in Toyota sales in their marketplace. Through changing circumstances — including the opening of its sister store West Kendall Toyota — Kendall recently slipped to the second spot. This served as a wake-up call for the dealership’s management to examine their processes and methods and to put plans in place to regain that title.

Get Up and Go: Management by Walking Around

“The MBWA philosophy helps you grow relationships with every member of your team. It also creates an opportunity for you to connect with them on a regular basis and gain valuable insight into the inner workings of every department of the dealership.”

Participating Dealers Can Now Use iMR Match Funds for the ELEAD1ONE Xchange Tradeup Program

Xchange uses intelligent data and equity mining technology triggered by service drive activity and DMS sales to bridge the gap between sales, service, and marketing.

Podcast: Long-term Customer Relationships

Bill Wittenmyer of ELEAD1ONE speaks with us about building long-term customer relationships at your dealership.

Podcast: Bring New Employees into the Fold

Bill Wittenmyer of ELEAD1ONE returns to talk about effective ways to bring new employees into the fold. click here to listen and for the direct download

Awarding Medals Before They’ve Gone Into Battle

I recently saw a post on a social network; it was a re-post of an alleged list that a new employee found on their door the first day of work. It was a thoughtful list, containing such items as “Don’t worry about calling in sick,” “It’s OK to have an off day” and “It’s OK

Doing More with Less

The challenge going forward is how to maintain this level of profitability. You’ve already learned how to do more with less, so let’s keep that momentum rolling.

Desking for Maximum Profits

Learn how to ensure your desking process delivers maximum profit.

Leadership Podcast: 2020 Goals

We’ve returned to some of our past guests to ask them what are a few goals your team is looking to accomplish in the upcoming 2020 year.