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CarMD Finds Vehicle Owners in California Paid Most, Ohio Paid Least for Check Engine Light-Related Car Repairs in 2020

Hawaii and Nevada, both heavily impacted by COVID-19 economic woes, are among states with the most dramatic drop in index ranking.

After 100+ Years, McClinton Auto Group Is Transforming Vehicle-Buying Experience

Over the past year, McClinton Auto Group has provided new easy-to-use technology through their website to enable consumers the ability to do more of the vehicle-buying process online, including at-home test drives and virtual trade-in evaluations.

Vehicle Trade-In Values Climb to All-Time High in March

Experts reveal which 3-year-old vehicles are getting the highest trade-in values as chipset shortages squeeze vehicle supply, demand soars in the used market.

Byrider Reopens Store in Northern Louisiana Under New Ownership

The building has been updated with interior renovations and features new company branding and signage throughout.

Personalization Enabled by Automation and AI Will Greatly Improve Car Buying and Ownership

The Cox Automotive Car Buyer Journey Study indicates that technology used smartly delivers a more personalized, customer-based approach to selling that helps U.S. auto dealers build better, long-term relationships with their customers.

How to Capitalize on the Opportunities of the Renewed Consumer Focus on Used Vehicles

Today’s car buyers conduct thorough research on where they can find the best deal, presenting an extra layer of challenges to used vehicle sales. However, there are solutions in place that can turn this into yet another opportunity by capturing digital attention, driving traffic and ultimately bringing in more revenue.

Overcoming Electric Vehicle Misconceptions is Crucial to Converting Consideration to Sales

The research, which is the latest chapter of the Cox Automotive Evolution of Mobility Study, examines EV shoppers’ dealership experiences during their purchase journey and the key support areas dealers need from OEMs to increase EV sales.

The Perfect Start for Improving the Ownership Experience

Feed the part of your dealership that matters most to your customers. The one that continuously brings your customers back for more.

Service Departments Lagging in Communication with Vehicle Owners, J.D. Power Finds

Porsche is highest-ranked luxury brand for first time; Buick ranks highest among mass market brands.

The Future of Vehicle Reconditioning

Jaws dropped as Don Flow, chairman and CEO of Flow Automotive Companies, addressed several hundred dealers and industry affiliates at Automotive News’ recent Retail Forum.