Solving the Technician Shortage: A Perspective on Recruitment and Retention
An industry veteran shares valuable insights on how dealerships can attract and retain top-tier technicians.
3 Ways Conversational AI Yields More Satisfied Employees
Implementing conversational AI software in your store — in sales or service — is truly putting your employees first.
CallRevu Launches ServiceVision to Maximize Customer Retention in Fixed Operations
ServiceVision helps streamline service call management and provides real-time alerts for immediate customer attention.
WeGotYourCalls, CallRevu Partnership Empowers Dealers to Drive Service Retention, Increase Profitability
Through their partnership, dealers are equipped to combat the most significant challenges preventing them from reaching their growth potential: high call volumes, understaffed departments and sacrificed customer service.
Rewarding Key Employees in Every Department
Would you like to provide more retirement benefits to your high-performing employees? Consider adopting an SERP.
Help Wanted: U.S. Auto Dealers Struggle to Hire Employees While Business Booms
According to the Cox Automotive 2021 Dealership Staffing Study, 72% of franchised dealers surveyed say finding and hiring the right employees is currently a challenge.
Finding and Keeping Valued Employees: Keys to a Successful Dealership
It’s clear that finding the right people continues to be an issue for our industry. Anyone worth hiring is currently working or is waiting to be re-called when their store is looking to staff back to pre-virus numbers.
6 Strategies to Increase Employee Engagement
Measuring employment engagement in real-time helps companies achieve real results and should be viewed with the same priority as measuring financial results.
5 Reasons to Make Employee Engagement a Top Priority
As your dealership evolves due to market conditions, the degree to which your employees are engaged will drive either support or resistance to those changes.
Are You Spinning Your Wheels in Owner Retention?
It’s time for you to get committed and start holding everyone accountable for their individual performance to get on track for making this your best-ever year in fixed operations.