Authenticom Launches ContactVia Helping Car Dealers Enhance Consumer Relationships Through Communication Channel Preference, Data Privacy Management
Software Solution is integrated directly into DealerVault, Authenticom’s cloud-based web platform
Fox Dealer Expands Car-Buyer Communications Platform with Simplext Digital Acquisition
Simplext Digital supports dealerships because its technology sparks sales-driven communication in an easy-to-use format for personnel.
CallRevu Announces New Platform Communication Intelligence
CI Platform is powered by AI to provide dealers with greater insights to transform customer communications.
Putting Communication In Front of the Car
Communication is key, so don’t leave your vendors in the dark. The industry’s most agile vendor management tool automatically keeps you and your vendors in sync to produce the right repair at the right time.
Flick Fusion, VinSolutions Partner to Deliver Video Communications
The collaboration makes it easier for dealership staff to capture and share videos from within their existing CRM system.
3 Ways to Improve Internal Dealership Communication
Better communication between employees and departments will help your dealership operate more efficiently and provide a better experience for your customers. Here are three ways to improve communication at your dealership.
BMW of North America Introduces Smart Glasses and New Technician Communication Systems at U.S. Dealerships to Reduce Repair Times and Improve Customer Satisfaction.
The introduction of these new innovations at BMW centers, coupled with the company’s ongoing investment in its training facilities and technician training programs not only reinforces BMW’s reputation as a technology leader, but is another example of the company’s customer-first approach.
Car Wars Consolidates Dealership Phone Communication in its Latest Dashboard
Now, agents can handle each call in a way they never have before: with expertise, confidence and ease.
Making the CRM the Hub of All Customer Communications
Even in today’s digital age, a phone call can be the difference between winning or losing a lead. Dealerships are losing the majority of their hottest leads within the first 15 seconds of each call.
Service Departments Lagging in Communication with Vehicle Owners, J.D. Power Finds
Porsche is highest-ranked luxury brand for first time; Buick ranks highest among mass market brands.
