Deliver the Promise. Fulfill the Commitment.
Poor customer support will damage buyer satisfaction and retention. The same is true of poor vendor support. Partnering with a committed provider is a must in today’s world.
Privacy4Cars’ Vehicle Privacy Report 2.0: More Features, Expansion into Europe
The new report doubles geographical coverage and deepens vehicles’ data practices analysis of manufacturers by adding privacy implications of infotainment apps and more.
To Innovate or Procrastinate? — That is the Question
This world is full of procrastinators and innovators. Which one are you?
Online Merchandising More Important Than Ever
Data from Cox Auto shows today’s car shoppers are formulating most of their decisions before stepping foot in a dealership.
Fullpath Releases Chat-GPT4-Powered Solution for Automotive
The AI is trained to identify specific shoppers in the dealership’s database to best serve customers coming to dealership websites.
Automotive Technician Apprenticeship Pilot Program Unveiled
The pilot provides professional and life skills training, which will lead to 23 aspiring technicians being hired into apprenticeship roles in dealerships.
ACERTUS Appoints New Chief Operating Officer
ACERTUS has announced the appointment of Ross Rachey as its new Chief Operating Officer (COO) to drive the company’s growth.
Maximize Your Customer Experience to Maximize Your Business Potential
If you’re in charge of your dealership’s fixed ops department, time is not just money, it is also the road to a better customer experience.
Space Auto Sets Stage for Growth
Space Auto is excited to announce three new leadership hires, including two veterans of CarOffer.
Outgoing 2022 NADA Chairman Mike Alford Underscores Dealer Commitment to Evolving Business Model
In his final remarks as NADA Chairman, Mike Alford highlighted the evolving auto retail business model and how dealers and auto manufacturers “are connected by the desire to provide an unrivaled customer experience.”