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A Lesson In Accountability In Best Buy

If you’ve followed my columns about reconditioning best practices, you know my drumbeat is time-to-market (TTM) frontline readiness, workflow and accountability, all which describe nonnegotiable processes for turning recon operations into a profit center for the dealership. ​ Dealers using reconditioning workflow software to reduce their TTM or cycle time to three to five days

Ship.Cars Announces Partnership with Logytext

The partnership will also introduce Driver Chat to the Ship.Cars SmartHaul TMS platform, aiming to centralize driver communication.

Car Pros Honda El Monte Honored with Second Honda Masters Circle Award

Dealership recognized as one of the nation’s top 50 Honda dealerships.

Reducing Worries for Dealership GMs

No GM wants to be pulled away when something comes off the rails or slammed by unexpected events they thought were being managed by our products.

Reducing Worries for Dealership GMs
Happiness for Free

Many people today are lacking a sense of purpose and direction. Learn how you can use these powerful keys to unlock a more fulfilling life.

article based on Remora webinar Money for Nothing, Happiness for Free
Cars.com 2024 Dealer of the Year Awards

The awards recognize the best local car-shopping experiences across America.

New Book from Rapid Recon’s McGinn Charts Course for Easing GMs’ Burden

In this new book, McGinn shows how technologies that deliver predictability and accountability relieve much of a GM’s day-to-day stresses.

The latest book from Rapid Recon founder Dennis McGinn, “ASPIRE to Predictable,”
The Don’ts and Dos of Outsourcing OEM Warranty Administration

A good service will provide onsite training, helping the advisors and techs write better ROs while freeing up management.

The Don’ts and Dos of Outsourcing OEM Warranty Administration
Don’t Be ‘Nice’ to Your Team — Be Caring

Here are four steps to take to lead a team that minimizes critical actions and will put our team members on the path to success.

team leadership
Warrior Leadership: The Main Ingredient

While it always takes a team effort to deliver a finished product, not everyone on the team is equally valuable.