Informed.IQ Launches Dealer Verify
AI-based tool enables dealers to verify income and clear consumer stipulations in real time to streamline loan originations.
Matco Tools Launches New Diagnostic Scan Tool
The tool is designed to perform wireless diagnostics, including read/clear trouble codes, view/graph and record the PID, bi-directional test, reset functionality and more.
Christie Jimenez (Army)
How has your military background shaped your career in the automotive sector? My military experience absolutely influenced my career in the automotive industry. I was a 92A Automated Logistics Specialist working in a motor pool with the mechanics. The mission was to have our fleet up and running at all times, so we were ready
STELLA AI Integrates with Reynolds and Reynolds
STELLA speaks with customers and navigates them through common questions, checking the schedule and making service lane bookings.
CDK Global 2023 Cybersecurity Report Reveals Rise in Dealership Cyberattacks
Fake emails from trusted internal and external sources are posing substantial risks to auto retailers, including IT-related business interruptions, ransom demands, financial loss and damage to the dealership’s reputation.
CARS Rebrands Commercial Enterprise as Cars Commerce
The company is uniting its various commercial brand names under Cars Commerce.
Getting Married for All the Right Expectations
As you consider technology solutions to improve business operations, problems will arise. Have confidence that you have a solid communication bridge to the prompt resolution you trust.
Executive Spotlight with Nick Askew of Space Auto
Nick talks about how AI can help improve the dealership experience — from salespeople, sales managers, F&I and finally the customer.
Redefining Sales in the Modern Era: Trust, Information and Competitive Edge
When salespeople are no longer just transactional facilitators, the sales process becomes more of an informative dialogue rather than a one-sided pitch.
Dealers Cite Lack of Lender Transparency as Obstacle to Deal/Pricing Clarity
According to the findings, dealers agree there is a trust deficit and understand that consumers want transparency — though many are inhibited from going as far as customers expect them to go, due to concerns about profitability.