Integrations enable dealerships to compete with independents by providing accurate tire recommendations to customers at the click of a button
myKaarma, an end-to-end software solution for automotive dealer service departments, recently announced integrations with TireProfiles, Hunter Engineering and DealerTire.
Now service departments using myKaarma can easily integrate TireProfiles inspection tools TreadSpec and GrooveGlove, along with Hunter Engineering inspection tools Hawkeye, ProAlign, QuickTread and QuickCheck. This eliminates inconsistencies in delivering inspection results to customers while increasing tire and alignment sales through automatic communication of tire recommendations.
TireProfiles and Hunter Engineering are both inspection collection tools that myKaarma then passes to DealerTire, a leading tire inventory and distribution specialist. By combining the inspections with the tire recommendations, myKaarma can control the entire customer experience for the dealership and provide accurate tire recommendations to customers with a simple click of a button. Tires with yellow or red results will automatically populate the “Recommend Tires or Alignment to Customer” button. The service advisor views all tires applicable to the vehicle then selects recommended tires and sends a quote to the customer via a text message. Prices are fully customizable and instant inventory check and tire manufacturer promotions are automatically included. Customers can then review, compare and approve tire recommendations through the myKaarma platform.
“Effective communication of tire inspection results makes a significant difference,” said myKaarma CEO Ujj Nath. “Currently, if you get your vehicle serviced, you may or may not get a tire inspection. Data tends to get lost along the way and is not communicated to the customer. These inspection tools cost tens of thousands of dollars yet in many cases they go unused or are underutilized. We help by ensuring a thorough inspection and manage the communication thread to the customer, ensuring they are informed of tire inspection results every time. And, our dealers are quickly and effectively capturing more of their share of this tremendous market,” Nath continued.
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