myKaarma Collaborates with Axalta, Dealer Body Shops for Management System Integration

myKaarma Collaborates with Axalta, Dealer Body Shops

The myKaarma mobile application gives these employees the ability to send and receive texts, photos and videos from any location at any time.

myKaarma, a customer interaction management software solution for automotive dealer service departments, announced their integration with ProfitNet, Axalta’s Collision Shop Management System. ProfitNet streamlines shop operations improves business performance and enhances body shops’ bottom line.

Body shops have unique challenges when it comes to collecting information from and communicating with customers, the referring dealer and the insurance company. Traditionally, this information is collected and entered into multiple systems. However, by integrating with ProfitNet, customer and vehicle information flows from ProfitNet directly to myKaarma, enabling near-instantaneous communication with the customer.

The integration of these systems includes automated welcome texts and self-activating mobile payment requests for the deductible amount, saving time by eliminating double entries. With body shop employees frequently on the move, the myKaarma mobile application gives these employees the ability to send and receive texts, photos and videos from any location at any time.

“The ability to integrate myKaarma’s powerful communication tools with ProfitNet saves us time by preventing double-entry of data,” stated Steve Weisenberger, director collision and glass with Luther Automotive.” Our customers expect timely updates on the repair status of their vehicles. Depending on the availability of parts and complexity of the repair, these jobs can remain open much longer than a traditional repair order at a dealership. It’s critical to easily provide a simple way to communicate with our customers from the very first time we see the vehicle until the car is repaired and the customer fully satisfied.”

“We’re always looking for ways to simplify things for our customers. The integration of ProfitNet and myKaarma technologies is a game-changer for collision repair businesses; helping our dealerships save time while improving their ability to interact with their customers is more important now than ever before,” said Bob Kast, product manager of ProfitNet at Axalta. 

Dealerships with body shops can contact myKaarma at [email protected]

For more information about myKaarma and its products, visit

For more information on Axalta, visit

You May Also Like

Autosled Announces Multiple Product Upgrades

Improved shipment visibility and transporter payment system among updates affecting retail automotive dealers looking to ship cars and trucks.

Autosled announced that it has released multiple product improvements for its nationwide vehicle transport and logistics platform. As a disruptor in the mobility and digital logistics space with a proven track record of excellence, Autosled is constantly improving upon its existing products and infrastructure.

The most recent product rollouts improve functionality for transporter teams within the Autosled network. Providing additional visibility into the available loads along each driver’s individual route saves time while also providing improved service to dealerships needing to move vehicles faster. In addition, Autosled’s new one-click reassignment function saves both dispatchers and drivers significant time, especially when a change needs to be made while a vehicle is en route. Large transport companies with multiple drivers will greatly benefit from these process improvements. Autosled’s mobile application, iOS version 3.1.1, now includes a popup alert informing the driver if the load requires an enclosed trailer, contains any inoperable vehicles, or necessitates special instructions required by the shipper. This has been especially helpful as Autosled increases its coverage at ports and railyards nationwide. These considerations provide that only drivers who can meet the specifications drive to pick up these vehicles- cutting down on pickup cancellations and wasted time.

High Interest Rates, Slow Economy Repress U.S. Auto Dealer Sentiment

The Q3 report is the fifth consecutive quarter with dealer sentiment below the 50 threshold.

Last Call to Nominate a Veteran to Honor

Do you know a U.S. veteran who now works in the automotive industry? Is that vet making the industry a better place? Nominate him/her for our Veterans & Vehicles program!

FrogData Partners with Minnesota Automobile Dealers Association

Under this agreement, MADA will endorse and recommend FrogData’s solutions to its network of dealer members across Minnesota.

Auto Dealer Study Reveals Ways to Increase Appointment Success

The study showed when the trade was discussed, the likelihood of setting an appointment jumped from just over 24% to 42%.

Other Posts

DOWC Is One of New Jersey’s Best Places to Work

DOWC received high marks for its workplace environment, company ethics and policies, and for providing an opportunity for growth.

DealerBuilt Pulls into Service Lane with Acquisition of iService Auto

iService’s solution is a key piece in an M&A strategy that unlocks the ability for DealerBuilt customers to run all their departments on one integrated platform.

Mopar, Petra Partner to Launch New Maintenance Products

Petra will provide a suite of Mopar products, including chemicals to help maintain the fuel system, diesel fuel system and A/C systems of the vehicles serviced.

Dealerware, Tekion Partnership Saves Time with Self-Service Check-In, Automated RO Tracking

The Tekion and Dealerware partnership utilizes Dealerware API to automate the flow of customer information between Tekion DMS and Dealerware’s courtesy loaner management platform.