New-Car Dealers Open for Free Safety Recall Repair

New-Car Dealers Open for Free Safety Recall Repair

The Chicago Automobile Trade Association is reminding the public that due to excess service capacity, now is a good time to have safety recalls addressed at local dealerships.

According to the National Highway Transportation Administration (NHTSA), 40% of safety recalls are never completed. The Chicago Automobile Trade Association (CATA), the area’s association representing more than 400 franchised new-car dealerships, is reminding the public that due to excess service capacity, now is a good time to have safety recalls addressed at local dealerships. All safety recall work is performed free of charge, with many new-car dealers offering drop-off and pick-up service and loaner vehicles. 

“On average, only about 60% of recalled vehicles are repaired. Safety recalls are serious, and recall repairs are completely free. Getting a recall repaired could save your life — or the life of someone you love,” NHTSA Deputy Administrator James Owens said.

A safety recall is issued when a manufacturer or the NHTSA determines that a vehicle creates an unreasonable safety risk or fails to meet minimum safety standards. Manufacturers are required to fix the problem by repairing it or replacing it. 

“Making sure their vehicle is safe should be an owner’s No. 1 priority,” said CATA Chairman Bill Haggerty. “Many people are unaware of open safety recalls, a problem that is compounded when you purchase from a private party or used-car dealer. Getting recall repairs completed is always free and, in some cases, loaner vehicles are provided. Visit DriveChicago.com to see if your vehicle has any open recalls and to find the nearest new-car dealer to schedule service.”

When it comes to recalls, new-car dealers are a consumers’ best advocate to ensure problems they detect are corrected at no cost to the consumer. New-car dealerships have access to the proper procedures, parts and tools, ensuring that safety recall repairs are corrected properly. Franchised dealership technicians are also highly skilled, further ensuring peace of mind for the consumer.

Additionally, local new-car dealers go the extra mile to provide convenient service for its customers. Many dealers offer pickup and drop-off services so the customer doesn’t even have to leave his or her home. Dealers will also perform safety checks to ensure the vehicle is running properly.

Even as COVID-19 restrictions ease, physical distancing and sanitation protocols remain a top priority for dealers. CATA dealerships are taking appropriate measures to ensure the health and safety of both its customers and employees, while continuing to provide valuable sales and service operations.

Links:
CATA

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