Konect.ai, the automotive artificial intelligence (AI) platform specially designed to increase customer engagement in the industry, announces its newest integration with Elead, one of the most popular CRMs for dealerships.
Elead is well-known as an efficient solution to generate more quality leads, enhance sales, and streamline marketing processes. The partnership with Konect.ai´s specialized software will empower automotive dealership workflows and customer engagement by pulling AI-based conversations with customers into the Elead platform. This integration will lead to greater customer information housed within the CRM system, providing all of the customer details needed for a successful follow-up sales call.
“The ability to view, monitor, and engage the conversations through Elead, without being disruptive to the dealership’s operation, is a huge win for our dealers and Konect.ai. This also opens up potential partnerships that Elead has with some of the top OEMs today,” added Jarrod Kilway, Chief Operating Officer at Konect.ai.
The new partnership and integration will power benefits such as:
- Conversation Transparency – push all real-time conversations to CRM for call preparation
- Hands-Free Process – improve workflow by dismissing the login process to different portals
- Synced Data – update information continuously in both systems, so it always matches
- Happier Consumers – enhance overall experience with elevated communication standards
- Consistent Contact – increase customer engagement with the help of AI
“Integrations like this one with Elead are a huge step forward as we look to support other technology providers in the automotive marketplace with their AI-based needs. It’s incredible how much of the heavy-lifting AI can take off of the shoulders of dealership team members so they can focus on bringing in the sale and serving the customer,” said Cole Kutschinski, CEO of Konect.ai. “We are open to additional partnerships and integrations and I encourage any tech partners interested in AI to speak with our team to discover enterprise-level support of their goals.”
The Konect.ai Enterprise Solutions sector supports other automotive platforms with ML and NLP models to manage chats and enhance engagement. For more information about our Enterprise Solutions, please speak with one of our experts here.